Differences

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--- misc:committee-onboarding [2026/03/20 09:46] – root
+++ misc:committee-onboarding [2026/03/22 15:53] (current) – [Guild Emails] root
@@ Line 33: / Line 33: @@
 Previously, we had a single login for a shared mailbox, which was only accessible via an online portal. CSS has now been migrated to M365, meaning each individual committee member gets their own M365 account, email address and inbox, which is then subsequently given access to a shared mailbox. All emails should still be sent through the shared mailbox for consistency.
-There is currently an issue where if an email is sent from the shared inbox, the item will be placed in the individual users' "Sent" folder, rather than the sent folder on the shared inbox. This is a known issue with M365 and can be fixed in configuration by the Guild, which we are still waiting for them to do. If an email is important, committee members are recommended to copy the email from their own sent folder into the shared sent folder as well for prosperity.
+There is currently an issue where if an email is sent from either Outlook for Windows or Outlook Web, despite sending the email from the shared email, the item will be placed in the individual users' "Sent" folder, rather than the sent folder on the shared inbox. This is a known "feature" of M365 and can be fixed in configuration by the Guild, which we are still waiting for them to do. Committee members are recommended to copy //all// emails from their sent folder to the sent folder on the shared inbox, but this is especially important for important or urgent emails so all of committee can monitor and respond if needed.
 ===== Guild Admin =====
@@ Line 42: / Line 42: @@
 MSL also have a basic set of help pages that detail the different functions you will have access to - this can be found here:
 [[https://knowledge.ukmsl.com/kb/organisations/support/]]
+A large number of the widgets listed on the MSL support pages are not actually accessible to us - for the simple reason that the guild doesn't feel like it. I (Matty) have been bothering them about this for years and nothing has changed, so take that as you will.